The highest bid does not always win

You will be able to explain, in the platforms' own terms, why a relevant ad can beat a bigger bid.

Every time someone opens Instagram, searches on Google or scrolls TikTok, an auction runs in the background. Several advertisers want that one ad slot in front of that one person. The platform has a fraction of a second to pick a winner. Understanding how it picks is the most useful thing you can learn before you spend a dollar, because it explains why two businesses with the same budget can get very different results.

The first idea of this course: an ad auction is not won by the highest bid alone. Both Meta and Google say so plainly in their help centres. If money were the only thing that mattered, the feed would fill with ads nobody wanted, people would use the app less, and the platform would lose its audience. So each platform weighs your bid against how likely people are to respond to your ad and how good the experience will be.

Google calls the result Ad Rank. Google's help pages describe it as a combination of your bid, the quality of your ad and landing page, the context of the search, and the expected impact of extras like sitelinks and other assets. Google also shows a Quality Score from 1 to 10 for each keyword. That score is a diagnostic. Google says it is not an input into the auction itself, but it tells you how your expected click rate, ad relevance and landing page experience compare with other advertisers on the same keyword.

Meta describes its auction as picking the ad with the highest total value. Meta's own formula is your bid multiplied by the estimated action rate, plus ad quality. Estimated action rate is Meta's prediction of how likely this person is to take the action you chose, such as buying or filling in a form. Ad quality draws on feedback signals, such as people hiding the ad, and on assessments of things like clickbait or withheld information.

Put those two descriptions side by side and the practical lesson is the same. A relevant ad shown to the right person can beat a bigger bid. You can win auctions you could not afford by money alone if your ad is more likely to get the response the platform is looking for.

Take two tuition centres in Bishan, both bidding on searches for secondary maths tuition. The first sends every click to its homepage, which talks about all its subjects and has a phone number at the bottom. The second writes an ad that mentions secondary maths and the nearest MRT station, and sends the click to a page about secondary maths classes, with timetables and a short form. Google's systems are likely to rate the second advertiser's ad as more relevant and its page as a better experience. It can then hold a higher position while paying less per click than the first centre, even with a lower maximum bid.

This also explains a common frustration. Small advertisers often assume they lose because bigger brands outspend them. Sometimes that is true. More often, their ads are going to people who do not care, or their landing page does not match the promise, and the platform rates them poorly and charges them more for worse positions.

Three things follow, and the rest of the course is built on them. First, tell the platform what result you want, so its predictions aim at the right action. That is campaign objectives and tracking, covered in modules two and three. Second, put relevant ads in front of people likely to respond. That is targeting and creative, in modules four and five. Third, give the system enough data and time to learn before you judge it. That is budgets, bidding and the learning phase, in module eight.

One caution before the activity. The platforms change their auctions, products and names often, and this course describes them as they publish them. When a detail matters for real money, check the current help page for that platform before you act on it.

Your task: pick one business you know and write two versions of a search ad for the same keyword. Make one generic and one that closely matches what the searcher wants, then write down which landing page each one should send people to and why.

Write two search ads for the same keyword, one generic and one closely matched, and say which landing page each should use.

Course

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