How your CV is read: software first, then a person

You will be able to explain how applicant tracking systems and recruiters screen a CV.

You spent a weekend on your CV. You picked a modern two-column layout, added a skills bar chart, put your contact details in a neat header and saved it as a PDF that looks good on screen. You applied to fifteen roles and heard back from one. It is easy to conclude the market is bad, or that you are not good enough. Often the problem is that your CV was never read the way you imagined.

Before a person reads your CV, it usually passes through software. Then a person reads it in a hurry. This lesson explains both steps, so that the rebuild you do in the rest of module 3 is aimed at how CVs are really screened.

Step one: the applicant tracking system

Many employers, especially larger ones, use an applicant tracking system, often shortened to ATS. It is software that receives applications, stores CVs in a database and lets recruiters manage candidates through each stage. When you apply through a company's careers page, the form you fill in is usually the front of one of these systems.

The part that matters for you is what happens to your CV inside it. The system reads the file and pulls the text into fields: name, contact details, job titles, employers, dates, education and skills. Recruiters can then search across every CV in the database by keyword, much as you search your email. A recruiter hiring a supply chain analyst might search for "SQL" and "supply chain" and see a list of matching candidates.

So two things decide whether you show up. First, whether the system could read your CV correctly. Second, whether your CV contains the words the recruiter searches for. Lesson 3.4, Tailor in fifteen minutes, not two hours, deals with the words. This lesson deals with readability.

Layouts that confuse the software

People often describe an ATS as a robot that rejects CVs on its own. The reality varies by employer and system, and many systems mainly store and sort. The practical risk is simpler and more common: the system misreads your CV, so your details end up jumbled, missing or in the wrong fields, and a keyword search skips you.

Some systems struggle with a few common design choices. Tables and text boxes can be read in the wrong order or skipped. Two columns can be read straight across, mixing a line from your skills column into the middle of a job description. Contact details placed in the document's header or footer area may not be picked up at all. Text inside images, icons or charts, such as a skills bar or a logo with your name in it, cannot be read as text.

None of this means every system fails on every one of these. It means the plain layout is the safe one. A single column, standard section headings such as "Experience", "Education" and "Skills", ordinary fonts, and dates in a consistent format will be read correctly almost anywhere. A fancy layout gains you little with a recruiter and risks a lot with the software.

Wei Ling's old CV had her name and phone number in the header, and a two-column design with her skills on the left. When she pasted it into a plain text file, her phone number disappeared and her skills appeared halfway through her first job. That was a ten-minute fix that might have been costing her replies for months.

Step two: a person scanning quickly

If your CV comes up in a search or reaches a hiring manager directly, a person reads it. They rarely read it word by word on the first pass. A recruiter with a long list of candidates scans for a few things: your most recent job title, the employers you have worked for, the dates, and whether there are results that match the role. If those jump out in the first few seconds, they read on. If they have to hunt, many move to the next CV.

That scan works best when your CV puts those things where the eye lands. Job titles and employers should be easy to spot, in bold or on their own line. Dates should line up and be consistent. Results should start with a strong verb and, where you have one, a number. Lesson 3.2, Turn duties into results, shows you how to write those.

Put the most relevant information first

Both readers reward the same thing: the most relevant information near the top of the first page. A short profile at the top, written for the role you want, tells the recruiter in three lines who you are and what you are aiming for. Your most recent and most relevant role comes next, with your strongest results first.

If you are switching careers, the most relevant material may not be your current job title. Wei Ling's profile line opens with analysis and dashboards, and her first bullet under her operations job is the late-deliveries dashboard from lesson 1.3. A recruiter scanning for analytics sees it straight away, instead of reading three bullets about scheduling first.

Older or less relevant roles can be shorter, with one or two lines each. Nobody screening you for an analyst role needs five bullets on a retail job from eight years ago.

The quickest way to see what the software sees is to strip your CV down to plain text, which is what the activity asks you to do next. Watch whether your titles, employers and dates still come out in a sensible order.

Convert your current CV to plain text and check whether your job titles, employers and dates still appear in a sensible order.

Course

Junxiong-WFG Organisation is an authorised representative of AIA Financial Advisers Private Limited (Reg. No. 201715016G).