You will be able to rewrite CV bullets so each shows what changed because of your work.
Look at the bullets under your current job. If they read like "Responsible for vendor management", "Handled customer enquiries" or "In charge of monthly reports", you have written a job description. It tells the reader what your employer expected of whoever sat in your seat. It says nothing about whether you were good at it.
A recruiter comparing you with forty other candidates is trying to answer one question: what will change if we hire this person? Your bullets are the best place to answer it. This lesson shows you how to rewrite them so each one shows what happened because of your work.
A duty is what you were responsible for. A result is what happened because you did it. The difference sounds small, and it changes how a reader sees you.
"Responsible for monthly inventory reports" is a duty. Everyone in the role did it. "Rebuilt the monthly inventory report so managers could see stock-outs by outlet, cutting preparation time from two days to half a day" is a result. It tells the reader you noticed a problem, did something about it and made a difference someone could measure.
Most people write duties because that is how job descriptions and appraisal forms are written, and because results feel like bragging. They are not bragging if they are true. A result is evidence, and evidence is what a CV is for.
A useful pattern for a result bullet has three parts: an action verb, what you did, and the result, with a number where you have one.
The verb comes first because it is what the eye catches. Use verbs that say what you did: built, cut, led, negotiated, launched, trained, fixed, redesigned. Avoid soft openers such as "assisted with", "involved in" or "helped to", which hide what your part was. If you really did assist, say what you did within the assistance.
Then say what you did, briefly. Then say what changed.
Here is Wei Ling working through three of her old bullets.
"Responsible for vendor management" became "Negotiated rates with three trucking vendors and moved two routes to a cheaper provider, reducing monthly delivery costs". She checked with her manager what the saving was and added the real figure.
"Prepared weekly reports for management" became "Built a late-deliveries dashboard in Excel that management now uses in the Monday operations meeting".
"Trained new staff" became "Trained six new coordinators on the warehouse system and wrote the guide the team still uses".
Each one starts with a verb, says what she did and ends with an outcome. None of them is long. One line, or two at most, is the target.
Numbers help because they are specific and easy to remember, but many jobs do not come with clean figures, and that is fine. You can still show a result in other ways.
Describe the scale: "for 40 outlets", "across three countries", "for a team of twelve", "covering 2,000 SKUs". Scale tells the reader how big the job was. Describe the outcome in words: "cut the backlog", "cleared the audit with no findings", "reduced complaints from the largest client". Or describe what others did with your work: "adopted by two other teams", "now used in the regional office", "approved by the finance director".
Arjun, a 32-year-old secondary school teacher thinking about learning and development roles, assumed teaching had no results he could write down. Then he looked again. "Designed a revision programme for weaker students" became "Designed a six-week revision programme for 35 lower-secondary students, later adopted by two other teachers in the department". No percentage, but the reader can see scale, initiative and other people choosing to use his work.
There is one firm rule. Every number on your CV must be true and something you can explain. Do not invent figures, do not round 12 per cent up to "nearly 20", and do not claim a team result as your own.
The reason is practical as well as honest. Interviewers ask about the numbers. "You cut preparation time from two days to half a day. How did you do that?" is one of the most common follow-up questions there is, and module 6 builds your interview stories around exactly these bullets. If the figure is real, the question is a gift: you get to tell the story. If it is inflated, the question becomes a trap, and an interviewer who senses one stretched number starts doubting the rest.
If you are not sure of the exact figure, go and find it. Old emails, reports and appraisal notes often have it. If you cannot find it, describe the result without a number, using scale or outcome. A true sentence without a figure beats a precise figure you cannot defend.
Once you have rewritten your bullets, order them. Your strongest and most relevant result goes first under each job, because a recruiter scanning the page may only read the first one or two, as lesson 3.1, How your CV is read: software first, then a person, described.
The activity asks you to take five bullets from your current CV and rewrite them this way. Pick the ones that feel most like duties, because they have the most to gain.
Rewrite five bullets from your current CV as results, each starting with a verb and ending with an outcome.
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