You will be able to choose the writing tasks where AI saves time and the ones you should keep for yourself.
After her first good results with AI, Priya started using it for everything. It wrote her blog posts, her emails, her captions and her replies to parents. For a few weeks it felt like she had an extra member of staff. Then a parent replied to one of her emails: "Is this from you or from a computer? It doesn't sound like you." Priya read it again. The parent was right.
AI can save a lot of time in writing, but not evenly across every step. Some tasks it handles well, some it handles badly, and some you should keep for yourself even when it could do them. This lesson sorts them.
Some of the most useful work AI can do happens before you write a word.
Summarising interview transcripts. A 20-minute customer interview from lesson 1.3 produces a long transcript. AI can pull out the trigger, the alternatives, the doubts and the most striking phrases, with the exact quotes. You still read the transcript yourself, but the summary helps you find what to focus on.
Grouping reviews by theme. Paste in fifty reviews of your business or your competitors and ask the AI to group them by what they praise and what they complain about, quoting the exact phrases. This speeds up the sorting you did in lesson 1.4.
Suggesting outlines. Give it your question, your reader and your short answer, and ask for five possible outlines. You choose and adapt one.
Suggesting headline and hook variations. As lesson 8.2 showed, AI can produce many options quickly from your brief. You choose.
AI is also useful as a second pair of eyes during editing.
Spotting long sentences. Ask it to list every sentence over a certain length and suggest a split. You decide whether the split helps.
Finding a plainer word. Paste a sentence and ask for plainer ways to say it. This helps with the third editing pass from lesson 7.1.
Checking whether a piece answers the question. Give it your post and the question in the title, and ask whether the answer appears in the first paragraph and whether anything a reader would expect is missing. Treat the answer as a pointer, the way lesson 7.3 taught you to treat a readability tool.
Some parts of the work should stay yours, even if AI could produce something.
The core claim. What you are promising and to whom is a business decision. It depends on what you can deliver and what your customers need, which you know and the AI does not.
The proof. Your reviews, your numbers, your credentials and your guarantees come from your records. AI cannot supply proof, and if you ask it to, it may invent some.
The personal story. The time a student's face changed when the method clicked, or the customer whose cake you remade at midnight. These come from your life. They are often the most persuasive part of a piece, and they are exactly what makes it sound like you.
The final edit. You decide what is published. That means reading every line as your reader would and checking every fact, as lesson 8.4 describes.
When Priya went back over her emails, the parts that sounded wrong were exactly these. The AI had written the story of how she started the centre, and it was generic. It had written her claims about results, and some were vaguer than what she could actually prove. She went back to using AI for the outline and the subject line options, and wrote the story and the claims herself.
Before you paste anything into an AI tool, think about what is in it. Interview transcripts, customer messages and enquiry forms often contain names, phone numbers, children's details and other personal data.
Under the PDPA, you are responsible for protecting personal data you hold and for using it only for the purposes you collected it for. Pasting it into a third-party tool may mean it is stored or processed outside your control. Some AI tools may use what you type to train or improve their models, depending on the tool, your plan and your settings.
So before you paste customer material into an AI tool, check two things. Read the tool's data terms: how it stores what you enter, whether it is used for training, and whether you can switch that off. And check your own PDPA obligations, using the PDPC's guidance. The simplest habit is to remove names, numbers and other identifying details before you paste, which keeps the words you need and leaves out the person.
For the activity, list every step you go through when you write one piece, from the first research to publishing. For each step, decide whether AI helps, you do it, or both, and write one reason. Be honest about steps where you have been using AI and the result has not been good, and steps you have been doing by hand that AI could speed up.
List the steps of how you write one piece and mark each step as AI helps, I do it, or both, with one reason each.
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