Authority, popularity and the slippery slope

You will be able to tell when an appeal to authority or popularity is reasonable and when it is a shortcut.

Scroll through your feed for two minutes and count the appeals. A doctor in a white coat recommends a protein powder. A post says a hundred thousand Singaporeans have already switched to some investment app. A famous founder says everyone should learn to code. A comment warns that if the government allows one more food delivery fee, soon every meal will cost double. All four want you to accept something without looking at the evidence for it.

Lesson 2.1 covered fallacies that change the subject. The three in this lesson are trickier, because each one has a reasonable version. Sometimes deferring to an expert is the right call, and sometimes popularity does tell you something. The skill is telling the reasonable version from the shortcut.

Authority: whose field is it

You cannot check everything yourself, so you rely on experts every day. Trusting your doctor's diagnosis or an engineer's view on whether a beam is safe is sensible. An appeal to authority becomes a fallacy when the authority is speaking outside their field, or when "an expert said so" is used to end the discussion instead of start it.

The doctor selling protein powder is a good test. A medical degree is relevant to whether a supplement is safe. It is much less relevant to whether this brand is better than a cheaper one, and the doctor is also being paid to appear in the ad, which is the question about motives from lesson 1.2, Not all evidence weighs the same.

The founder telling everyone to learn to code is further outside their field. Building a successful company makes someone an expert on building that company. It does not make them an expert on what a nurse in Jurong or an accountant in Raffles Place should study next. Fame often carries authority across from one field into others where it has not been earned.

Three questions sort the cases. Is this person an expert in this specific question? Do other experts in the same field broadly agree? And do they gain from my believing it? An expert in their own field, broadly in line with colleagues, with nothing to sell, is reasonable evidence. Each "no" lowers the weight.

Popularity: how many is not how good

"A hundred thousand people have already switched" is an appeal to popularity, sometimes called the bandwagon. It tells you something is popular. It does not tell you whether it works, whether it suits you, or whether those people are happy with it.

There is a reasonable version here too. If many people with similar needs to yours have used a product for years and kept using it, that is weak but real evidence it does something useful. A crowded hawker stall at lunchtime tells you something about the food. The trouble starts when popularity stands in for the question you care about. A financial product can be very popular and still be a poor fit for your situation, or popular because of heavy marketing rather than results.

Watch for popularity claims with no source, too. "A hundred thousand Singaporeans" is a figure, and you should ask where it came from, as lesson 3.3, Percentages, risk and the base rate, will show. Even if it is accurate, it counts sign-ups, not satisfied users.

At work, the popularity appeal often sounds like "every company is doing this now" or "all our competitors have moved to it". Those are worth knowing. They are not a reason on their own. The question is whether it would work for your team, your customers and your budget.

The slippery slope: show me the steps

The delivery fee comment is a slippery slope. It claims that one step will lead to an extreme outcome, without showing how. One fee leads to every meal costing double. Allowing one day a week of remote work leads to nobody ever coming in. Approving one exception to the leave policy leads to chaos.

Sometimes one thing really does lead to another. Precedents matter, and small changes can add up. What makes the argument a fallacy is skipping the steps in between and treating the extreme end as certain. Each step on the slope is a separate event with its own probability, and the chance of reaching the bottom is usually much lower than the argument implies.

The response is to ask for the mechanism: how exactly would A lead to B? If someone says one exception to the leave policy will cause chaos, ask what would happen next, and then after that. Perhaps other people would ask for the same exception. Would they qualify? Would the manager have to agree? At each step there is usually a decision point where someone could stop the slide. Laying the steps out turns a frightening prediction into a set of smaller claims you can check one at a time.

Using these questions at work

These three come up most when someone wants a quick decision. "The consultants recommend it" can end a discussion that deserves another ten minutes. "Everyone else is doing it" can push a team into a tool it does not need. "If we let this slide, standards will collapse" can block a reasonable change.

You do not have to call any of these out. Ask the question that brings back the evidence. Is that their field? Does it work for teams like ours? What would happen first, and then what? Each question is short enough to ask in a meeting, and none of them accuses anyone of anything.

Ads and social posts are the easiest place to practise, because they lean on authority and popularity constantly. In the activity below you will collect three such appeals and judge whether each source is actually relevant to the claim being made.

Collect three appeals to authority or popularity from ads or social posts and judge whether each source is relevant.

Course

Junxiong-WFG Organisation is an authorised representative of AIA Financial Advisers Private Limited (Reg. No. 201715016G).