A DBS Vickers login has three doors, and most people walk through the wrong one. You can sign in with your DBS digibank User ID and PIN, with a separate DBS Vickers User ID and password, or through the DBSV mTrading app. The two web routes feel identical once you are inside the trading screen, but they recover differently when something breaks, so it matters which one you used to set up. The digibank route reuses your everyday bank credentials and the bank's own two-factor authentication. The standalone Vickers route uses your Vickers Online Account number as the User ID. This guide covers each sign-in path, how the 2FA layer works on the app and web, how to recover a forgotten User ID or password, and what the login actually costs you in commission once you start trading in 2026.
DBS Vickers Online Trading is the brokerage arm of DBS, and it deliberately lets you reuse your bank login so you do not juggle a second set of credentials. That convenience is also the main source of confusion, because there are genuinely two different User IDs you might have, and the app accepts either.
The web platform sits at www1.dbsvonline.com/OTS/English/Login if you sign in with the Vickers User ID directly. The digibank route starts at the normal internet-banking.dbs.com.sg page instead, then jumps you across to Vickers from inside online banking. The DBSV mTrading app, listed on the App Store and Google Play, accepts either credential set from one login screen.
Your DBS Vickers User ID is your DBS Vickers Online Account number, not your email or NRIC. That account number was issued when your trading account opened. If you opened it through the CDP and brokerage account process, it links to your own CDP account so SGX shares you buy are held in your name at the depository rather than in broker custody.
| Route | Where to sign in | Login ID you use | Best for |
|---|---|---|---|
| Via DBS digibank (web) | internet-banking.dbs.com.sg, then Investment then Go to Vickers | digibank User ID and PIN | Existing DBS customers reusing bank 2FA |
| Vickers web platform | www1.dbsvonline.com/OTS/English/Login | Vickers User ID (your Vickers account number) | Direct sign-in without opening digibank first |
| DBSV mTrading app | App Store or Google Play download | Either digibank or Vickers credentials | Everyday trading on the go |
Pick the route that matches how your account was set up. If you bank with DBS or POSB, the digibank route is usually smoother because the second-factor authentication is the same one you already use for transfers.
Most failed DBS Vickers logins are not a wrong password. They are a stalled second factor. The digibank route leans on DBS internet banking's own two-factor authentication, so if your bank login is working, the Vickers jump usually works too. The mTrading app carries its own 2FA security feature on the device.
When you need to reset Vickers credentials, the recovery is tied to your bank security tooling: DBS verifies you with your iBanking Secure Device or a one-time password before letting you reset. That is why a changed mobile number is the silent culprit behind a stuck reset, because the OTP never lands.
| Problem | Fastest fix | Fallback |
|---|---|---|
| Forgot Vickers User ID | Retrieve inside digibank, Investments section | Call (65) 6327 2288 |
| Forgot password | Reset in digibank, confirm by Secure Device or OTP | Call (65) 6327 2288 |
| OTP not arriving | Update your mobile number with DBS | Use the iBanking Secure Device instead |
| Cannot reach the login page | Check platform maintenance schedule | Try the app or the digibank route |
If you have a digibank login, you can retrieve your DBS Vickers User ID and reset the password instantly from inside online banking, under the Investments section. You do not have to wait for anything in the post. The reset is confirmed with your iBanking Secure Device or an SMS OTP, so make sure DBS has your current mobile number first.
When the self-service reset will not complete, the DBS Vickers Investment Service Centre is on (65) 6327 2288. It is also worth checking the platform maintenance schedule before you assume the login is broken, because scheduled overnight maintenance windows can block sign-in for everyone, not just you.
Opening the account and logging in is free. There is no initial deposit, no annual fee, no account maintenance fee and no minimum balance. The cost shows up at the trade and at custody.
On SGX, the standard online commission is 0.28% for trades up to S$50,000, 0.22% from S$50,000 to S$100,000, and 0.18% above S$100,000, with a minimum of S$25 a trade (as of June 2026). The cheaper path is the Cash Upfront settlement mode: fund your DBS Multi-Currency Account first and the SGX buy commission minimum drops to S$10. Note that Cash Upfront applies to buy orders, and the cash top-up service into Vickers via digibank online was withdrawn on 10 March 2024, so you fund through the MCA instead.
Custody is the fee people forget. Shares held in DBS Vickers custody cost SGD 2 per counter per month, capped at SGD 150 per quarter, and that fee is waived if you make at least 2 transactions in a month or 6 in a quarter. Buy-and-hold investors who barely trade can quietly accrue this. If you want to size up the long-run drag of fees on a portfolio, our compound interest calculator makes the gap obvious over a decade.
| Item | Standard | Cash Upfront / note |
|---|---|---|
| SGX commission, up to S$50k | 0.28%, min S$25 | Min S$10 on Cash Upfront buy |
| SGX commission, S$50k to S$100k | 0.22%, min S$25 | Cash Upfront lowers the minimum |
| SGX commission, above S$100k | 0.18%, min S$25 | Cash Upfront lowers the minimum |
| Custody fee | SGD 2 / counter / month, cap SGD 150 / quarter | Waived with 2 trades a month or 6 a quarter |
| Account opening / annual fee | None | No minimum balance |
A DBS Vickers login opens trading in Singapore, Hong Kong, the United States, Canada, the United Kingdom, Australia and Japan from one account. The genuine 2026 sweetener is US fractional shares: zero commission on fractional US trades (trade quantity under one share) from now to 30 June 2026, with a minimum order of just USD 5, for both standard accounts and the 18-to-25 Young Investor account. The catch is that fractional eligibility is limited to S&P 500 stocks and selected ETFs, the trade has to settle on the MCA, and you still pay custody fees.
For SGX investors who want shares in their own name, the CDP-linked model is the draw, because dividends and corporate actions reach you directly rather than through a custodian. If you mainly trade US shares or want a basket of ETFs, a flat-fee global broker is often cheaper once you clear DBS Vickers' S$25 minimum, so it is worth comparing against Interactive Brokers and against the hands-off route in our robo-advisor vs DIY ETF comparison.
If you are deciding where to put long-term money rather than which login to use, weigh trading against parking cash, which our fixed deposit vs investing calculator helps you do, and read up on dividends before you chase yield. The login is free; the real decision is the cost model behind it.
If you sign in through DBS digibank, your login ID is your digibank User ID. If you use the standalone Vickers web platform, your login ID is your DBS Vickers User ID, which is the same as your DBS Vickers Online Account number, not your email or NRIC.
If you have a digibank login, retrieve your Vickers User ID and reset the password instantly from inside online banking under the Investments section. The reset is confirmed with your iBanking Secure Device or an SMS one-time password, so make sure DBS has your current mobile number on file first.
Yes. Go to www1.dbsvonline.com/OTS/English/Login and sign in with your DBS Vickers User ID and password directly, without opening digibank first. The DBSV mTrading app also accepts your Vickers credentials on its login screen, so you can trade on mobile the same way.
The standard online SGX commission is 0.28% up to S$50,000, 0.22% from S$50,000 to S$100,000 and 0.18% above that, with a S$25 minimum per trade as of June 2026. Using Cash Upfront settlement lowers the buy commission minimum to S$10, which suits smaller trades.
This is general financial information for Singapore, not personal financial advice. Figures change — verify current rates against the official sources above before acting. See our full disclaimer.